Sage Parts Case Study: A Multilingual Wellness Program Across Five Continents

How do you run one wellness program for a workforce spread across five continents and several languages? Sage Parts, the world's largest provider of aviation ground support equipment (GSE) parts, needed a platform that felt the same for every employee, wherever they worked. This case study shows how they launched a multilingual wellness program with YuMuuv.

At a Glance

• Company: Sage Parts, the largest provider of aviation GSE parts in the world
• Workforce: employees on five continents, speaking different languages
• Launch: three challenges covering physical activity, mental health and nutrition habits
• Results: higher registration and participation, more interaction between employees, including walking groups

Company Background

Sage Parts supplies parts for aviation ground support equipment such as tractors, de-icers and loaders. Its customers include airlines, the military and air freight operators, and the company plays a role in daily operations at most of the world's airports.

The Challenge

Sage Parts needed a wellness program that was equally accessible and engaging in every country and language. Region-specific platforms didn't fit such a diverse workforce. The company also wanted more than physical activity: the program had to support mental wellbeing and team cohesion too.

Why Sage Parts Chose YuMuuv

After comparing options, Sage Parts chose YuMuuv because it supports a multilingual, multi-regional user base, offers flexible challenge setups, is easy to use and gives every employee the same experience regardless of location.

Implementation

1. Pre-launch communication: town halls and newsletters prepared employees for the launch.
2. Flexible registration: employees signed up individually, chose their preferred language and joined their department and location.
3. Several challenges from day one: the program launched with a variety of challenges to match different interests.

The Three Launch Challenges

• Physical activity challenge: daily exercise suited to different fitness levels.
• Mental health challenge: meditation and stress management practices – see the mindfulness challenge.
• Nutrition habits challenge: focused on hydration and balanced eating habits.

Feedback and Adjustments

Early feedback was very positive: employees praised the user-friendly app and the variety of challenges. Some participants asked for an easier way to manage several challenges at once, and YuMuuv worked on improving how users move between parallel challenges.

Results

• Higher participation: a clear increase in registrations and active participation.
• More interaction: more communication between employees, both in the app and in real-life activities such as walking groups.
• Continuous improvement: feedback from employees fed directly into the program.

What's Next

Sage Parts plans to add a broader range of challenges, including longer-term initiatives to sustain engagement, and to connect wellness activities with other employee benefits.

Key Takeaways for Global Companies

1. Language matters: let employees use the app in their own language.
2. Structure by location and department so people compete and cooperate with colleagues they know.
3. Launch with variety so everyone finds a challenge that fits.
4. Act on feedback quickly to keep engagement high.

Running a distributed team? See how to set up wellness challenges for remote workers and how to engage remote employees. More stories: case studies. Book a demo to see how YuMuuv works for global teams.