How do I correct wrong steps?

Send support a screenshot from your device’s app showing the date and the daily total for each wrong day. If activity is only missing and your challenge allows manual entry, you can add it yourself.

1. Open the app that counts your steps, for example Apple Health, Samsung Health, Garmin Connect or your watch app.
2. Take a screenshot for each day with the date and the daily total visible. A weekly view of daily totals works too; one workout isn’t enough.
3. Send the screenshots to support with the dates you want fixed. Admins can send them for a participant.

Support replaces the wrong number with the total in your screenshot. Your organiser’s settings decide what proof is accepted, but a screenshot with the date and daily total always works.

Fix the cause too, or wrong numbers can come back with the next sync. See My steps are counted twice and My steps aren’t syncing. To add missing activity yourself, see How do I add steps or a workout by hand?