Workouts

Answers tagged Workouts.

18 answers

• Challenges & points How are exercise minutes counted? Exercise minutes are the length of workouts you start and stop on your watch or phone app. They aren’t intensity or active minutes, and everyday walking usually doesn’t count.
• Data not syncing My Garmin isn’t syncing Check your watch has synced to the Garmin Connect app, then check YuMuuv is a connected app there with data sharing on.
• Connecting a device My Google Fit isn’t syncing. Should I still use it? No. Google is shutting Google Fit down, so use Health Connect instead: let your step app write to Health Connect and choose Health Connect in YuMuuv.
• Data not syncing My Polar isn’t syncing Sync your watch with Polar Flow, then wait. Polar sends your data to YuMuuv about once an hour.
• Connecting a device Can I connect two devices at once? No. Each YuMuuv account has one integration active at a time, and YuMuuv counts only what that integration sends.
• Connecting a device Can I take part with just my phone? Yes. On iPhone, choose Apple Health and your phone’s steps count. On Android, choose Health Connect; your phone’s step counter or a step app such as Samsung Health must write steps to Health Connect.
• Challenges & points Do cycling, swimming or yoga count in my challenge? It depends on what your challenge measures. In a step challenge they add few or no steps, but in a workout-minutes challenge any recorded workout counts.
• Connecting a device Does Strava work with YuMuuv? Not directly. Workouts reach YuMuuv when Strava saves them to Apple Health or Health Connect and that is your integration.
• Adding or fixing steps How do I add steps or a workout by hand? If your challenge or your organiser allows manual entry, open Activities in the latest YuMuuv app and tap the green Record activity button.
• Adding or fixing steps How do I correct wrong steps? Send support a screenshot from your device’s app showing the date and the daily total for each wrong day. If activity is only missing and your challenge allows manual entry, you can add it yourself.
• Adding or fixing steps I added steps by hand in a health app. Why don’t they count? Steps and workouts typed into Apple Health, Health Connect or Google Fit don’t count. Only activity your phone, watch or ring recorded counts, which keeps the challenge fair.
• Connecting a device I use a Huawei watch or phone. How can I take part? YuMuuv can’t read Huawei Health directly, so what works depends on your phone. On an iPhone or another Android phone there’s a route; on a Huawei phone there’s no automatic one.
• Challenges & points My challenge counts distance. Why don’t my steps count? A distance challenge counts the distance your phone or watch records, not your steps. YuMuuv doesn’t turn steps into distance.
• Connecting a device My watch or ring isn’t on the list Let your device’s app share your steps with Apple Health (iPhone) or Health Connect (Android), then choose that as your integration in YuMuuv.
• Data not syncing My Zwift, Peloton or Strava workout is in Garmin Connect but not in YuMuuv Garmin doesn’t pass on workouts that other apps send to Garmin Connect, so YuMuuv never receives them.
• Privacy & data What personal data does YuMuuv collect about our employees? Only name, email and time zone are required. Activity data comes only from the device or app each person connects, and YuMuuv doesn’t collect location.
• Challenges & points Which workouts count in a workout-minutes challenge? Any workout you start and stop on your watch or app counts, whatever the intensity.
• Challenges & points Why can I only mark some activities as done? Your organiser set those as one-click activities with a fixed amount. Do the activity as the challenge describes, then tap Mark as done to get its points.