Adding or fixing steps

I added steps by hand in a health app. Why don’t they count?

Reviewed October 2026 1 minute read

What you can do instead:

  • Carry your phone. It counts your steps on its own.
  • If your watch isn’t syncing, reconnect it. An Apple Watch keeps its steps while it’s away from your phone, and they reach YuMuuv once it syncs.
  • If your challenge allows manual entry, add the activity in YuMuuv with the green Record activity button under Activities. See How do I add steps or a workout by hand?
  • If manual entry is off, ask your organiser whether it can be turned on for you.

Applies to