Data not syncing

Apple Health is connected, but my steps aren’t showing

Reviewed October 2026 1 minute read

  1. Go to iPhone Settings → Privacy & Security → Health → YuMuuv. Turn on Steps and Walking + Running Distance, plus Workouts and Exercise Minutes for minute challenges. If they’re on, switch them off and on.
  2. Open the Health app and check your steps are there.
  3. In YuMuuv, open Your details and check Apple Health is your integration. If not, choose it under Change integration.
  4. Install any YuMuuv update, close the app fully, open it again and tap Update your data.

If distance shows but steps don’t, Steps is switched off. An iOS update can switch these permissions off. Still nothing? Restart your iPhone, then reinstall YuMuuv and log in with the same email.

Applies to