The app is down or slow. Will I lose my steps?

No. Your activity stays in your watch app, Apple Health or Health Connect and syncs when YuMuuv works again.

1. Wait a while, then close YuMuuv fully and open it again. You don’t need to log out or tap sync again and again.
2. Tap Update your data once, under Your details.
3. If you use Apple Health or Health Connect, open YuMuuv at least once so it can collect your data.

Watch data, for example from Garmin, can take a few minutes to catch up. If your steps are still missing a few hours later, see My steps aren’t syncing or contact support.