Garmin or Polar says it’s already connected to another YuMuuv account

A Garmin or Polar account can be linked to only one YuMuuv account, so you probably have a second YuMuuv account, often from a previous employer or another email address.

  1. Contact support from the email you want to keep, and say which other account can go.
  2. Support deletes the other account. Results from earlier challenges on that account are lost. Your current account and challenge stay as they are.
  3. In YuMuuv: profile circle (top right) → Your details → Change integration, choose Garmin or Polar, sign in and allow data sharing.
  4. Tap Update your data.

If the message still appears, open Garmin Connect, go to Settings → Connected Apps, remove YuMuuv and try again.

I have two YuMuuv accounts