Email address

Answers tagged Email address.

6 answers

• Can't log in I click that I forgot my password, but I do not get the email Forgot your password, entered your email address but nothing came to your email?
• Connecting a device Garmin or Polar says it’s already connected to another YuMuuv account A Garmin or Polar account can be linked to only one YuMuuv account, so you probably have a second YuMuuv account, often from a previous employer or another email address.
• App & account How do I change the email on my account? You can’t change it in the app. Contact support with your current email and the new one, and we’ll change it for you.
• Buying YuMuuv How fast does support reply? Within 1 business day.
• Can't log in The app says “Something went wrong” when I log in or sign up Update the app, then try again on mobile data instead of company Wi-Fi. If it still fails, try app.yumuuv.com in a browser.
• Challenges & points Who gives out the prizes? Your organiser does. YuMuuv doesn’t manage or send prizes.