Password

Answers tagged Password.

7 answers

• Can't log in I click that I forgot my password, but I do not get the email Forgot your password, entered your email address but nothing came to your email?
• App & account Can I use YuMuuv on my computer? Yes. Go to app.yumuuv.com and log in with the same email and password as in the app. Apple Health and Health Connect can only be connected in the phone app.
• For organisers Can we use single sign-on (SSO)? Yes. Single sign-on is available with SAML and OIDC, for example Microsoft Entra ID or Google Workspace. We set it up with you during onboarding.
• App & account How do I change the email on my account? You can’t change it in the app. Contact support with your current email and the new one, and we’ll change it for you.
• Can't log in I’ve used YuMuuv before. Do I sign up again or log in? Log in. Tap Login and use your email and your own password; tapping Sign up again creates a second account.
• Connecting a device The integration screen keeps loading, or I can’t sign in to my watch account Tap Cancel, close YuMuuv fully, update it and choose your integration again. For a watch, sign in with the account your watch uses; YuMuuv can’t see or reset that password.
• Joining & sign-up code Where do I get my sign-up code? Your sign-up code comes from your employer or whoever invited you, usually HR or the challenge organiser. Support can’t send it to you.