Web app
Answers tagged Web app.
7 answers
- Can't log in I click that I forgot my password, but I do not get the email Forgot your password, entered your email address but nothing came to your email?
- App & account Can I use YuMuuv on my computer? Yes. Go to app.yumuuv.com and log in with the same email and password as in the app. Apple Health and Health Connect can only be connected in the phone app.
- Buying YuMuuv Can we show the leaderboard on our intranet or office screens? Yes. Ask support for an embeddable leaderboard link and tell us the web page where you’ll show it.
- Joining & sign-up code I can’t download the app from Google Play Search for YuMuuv in the App Store or Google Play. If you can’t use Google Play, install the Android app from yumuuv.com/direct-install or use app.yumuuv.com in a browser.
- For organisers Our company network blocks YuMuuv. What should IT allowlist? Allow app.yumuuv.com and app-api.yumuuv.com, and allow email from yumuuv.com. Allow the domains, not IP addresses, because the addresses can change.
- Can't log in The app says “Something went wrong” when I log in or sign up Update the app, then try again on mobile data instead of company Wi-Fi. If it still fails, try app.yumuuv.com in a browser.
- Connecting a device The integration screen keeps loading, or I can’t sign in to my watch account Tap Cancel, close YuMuuv fully, update it and choose your integration again. For a watch, sign in with the account your watch uses; YuMuuv can’t see or reset that password.