The integration screen keeps loading, or I can’t sign in to my watch account
- On the Integration in progress screen, tap Cancel.
- Close YuMuuv fully by swiping it away. You don’t need to log out.
- Update YuMuuv from the App Store or Google Play.
- Open YuMuuv: profile circle (top right) → Your details → Change integration. Choose your integration and allow the permissions, especially Steps.
- Wrong watch password: reset it with the watch maker, for example Garmin’s Forgot password.
- Work phone blocks the sign-in, or an old account keeps coming back: sign in at app.yumuuv.com on a computer and connect under Your details → Change integration.
- Already connected to another YuMuuv account: see Garmin or Polar says it’s already connected.
Still stuck? Send support a screenshot and your phone model.
Applies to
- Garmin
- Polar
- Password
- Two accounts
- Permissions
- Web app
- App update