I have two YuMuuv accounts, or I’m listed twice

Contact support and tell us which account to keep. We delete the other one, and the earlier challenge data on it is lost.

This usually happens when someone signs up again instead of logging in, makes a typo in the first email, or signs up once with email and once with Apple or Google.

  1. Contact support with the email of each account and say which one to keep.
  2. When we’ve deleted the other one, log in to the account you keep.
  3. Connect your watch or health app again on that account.

If your watch says it’s already connected to another YuMuuv account, see Garmin says it’s already connected →