YuMuuv has always stood for equal opportunities for everyone to participate in challenges on our platform, including those with disabilities that prevent normal movement. It is for this reason that we have built our formula system in a way that rewards effort more than athletic ability.
FAQ
To connect COROS to YuMuuv, you have to connect it with Health Connect/Apple Health first.
To connect Mi Fitness to YuMuuv, you have to connect it with Health Connect/Apple Health first
To connect Oura to YuMuuv, you have to connect it with Health Connect/Apple Health first.
To connect Samsung to YuMuuv, you have to connect it with Health Connect first.
To connect Withings to YuMuuv, you have to connect it with Health Connect/Apple Health first.
To connect Zepp (Amazfit) to YuMuuv, you have to connect it with Health Connect/Apple Health first
What happens if I want to change my device?
How exercise minutes are tracked depends on the device or app being used. Here's a more detailed explanation.
Do you want to create a private challenge for your family or friends? Let's do it!
Forgot your password, entered your email address but nothing came to your email?
Your account was created after the start date of the challenge but no activity data before the registration date is reflected in YuMuuv? No problem!
What to do if Apple Health does not sync with YuMuuv?
What to do if Garmin Connect does not sync with YuMuuv?
All the days the data has come over fine, but one day the data is missing? No problem!
YuMuuv offers a free trial, allowing you to test and explore the platform.
YuMuuv does not manage or distribute prizes — prize logistics are entirely handled by the company or organizer running the challenge.
YuMuuv does not currently support direct CSV bulk user import. For large-scale onboarding assistance or custom setup, contact support@yumuuv.com
How can you change or correct your email address?
Here is a guide on how to change the language in the YuMuuv app.
YuMuuv supports integrations with fitness tracking platforms (Apple Health, Health Connect, Garmin, Fitbit, Polar, Suunto, Strava, Oura, Withings, etc.)
What should you do if you can't find or join the challenge your company is running?
To request your personal data, data deletion, or exercise any GDPR rights, contact support@yumuuv.com