My Garmin Connect isn’t syncing to YuMuuv

If your Garmin Connect doesn't sync with YuMuuv, first check that the activity data in the Garmin Connect web browser is the same as on your activity monitor. Often, the activity monitor data is not immediately sent to the cloud, and therefore not to YuMuuv.

Steps, calories and exercise minutes should be the same here as on your activity monitor.

However, this does not mean that the exercise minutes you see here should be the same as the active minutes in YuMuuv. In YuMuuv, we calculate activity minutes by heart rate (read more about the activity formula).

Yes, my data in Garmin web browser is the same as in the activity monitor.

Very good, please check if you have given permission for Garmin Connect to transfer data to YuMuuv. You can check/change this in the Garmin app:

  1. More
  2. Settings
  3. Connected Apps
  4. YuMuuv
  5. When it opens, there should be a "Disconnect" checkbox under the YuMuuv. This means that you have connected your Garmin to the YuMuuv.

If this seems a confusing process, an easy option is to reconnect Garmin Connect as your service provider in YuMuuv:

  1. Open YuMuuv app
  2. In the top right corner, click on your initials.
  3. Your details
  4. Change service provider
  5. Connect with Garmin Connect
  6. Make sure you give Garmin permission to send data to YuMuuv

If you still don't see your activity data in YuMuuv, contact our customer support and let's fix it together!