My steps aren’t syncing or counting. What should I check first?
- Open your watch’s app, Apple Health or Health Connect and check today’s steps match your watch or phone.
- Check that YuMuuv still has permission there, with Steps allowed.
- On iPhone, check Settings → Mobile Data → YuMuuv is on. On Android, set your step app’s battery use to Unrestricted.
- Close YuMuuv fully and open it again. You don’t need to log out. Then tap Update your data under Your details.
- Still stuck? Reconnect: Your details → Change integration.
Brand checks: Apple Health · Health Connect · Garmin · Polar · Suunto · Fitbit · Samsung
Applies to
- Apple Health
- Fitbit (Google Health)
- Garmin
- Health Connect
- Polar
- Samsung
- Suunto
- Permissions
- Update your data
- Change integration
- Missing steps