One day’s steps are missing or showed up on the next day
- Check that the day’s steps are in Apple Health, Health Connect or your watch’s app. YuMuuv can only read what is there.
- Steps on the wrong day: some apps pass steps on with the wrong time, so they land after midnight. Check that your phone sets its time zone automatically.
- If the day is still wrong, send support a screenshot from your device’s app showing the date and the daily total.
- If your challenge allows manual entry, you can add the day yourself, as far back as your organiser allows.
If your phone or watch didn’t record anything that day, there is no data to add.
Applies to
- Apple Health
- Health Connect
- Update your data
- Manual entry
- Screenshot
- Time zone
- Missing steps