The app is down or slow. Will I lose my steps?
- Wait a while, then close YuMuuv fully and open it again. You don’t need to log out or tap sync again and again.
- Tap Update your data once, under Your details.
- If you use Apple Health or Health Connect, open YuMuuv at least once so it can collect your data.
Watch data, for example from Garmin, can take a few minutes to catch up. If your steps are still missing a few hours later, see My steps aren’t syncing or contact support.
Applies to
- Apple Health
- Garmin
- Health Connect
- Update your data
- Missing steps