White Hat Gaming’s Gamified Approach to Employee Wellness with YuMuuv
White Hat Gaming is a leading iGaming platform provider operating across multiple locations, with offices in Malta, Gibraltar, the UK, and Cape Town, South Africa. With a workforce across several jurisdictions, the company operates in a remote-friendly environment, creating unique challenges in maintaining employee engagement and fostering workplace culture.
Deborah Decelis, a member of the People Operations team, has been spearheading initiatives aimed at improving people experience, engagement, and well-being. Given the challenges of remote work, White Hat Gaming sought a flexible program, engaging solution that would allow people to connect while promoting general wellness and work-life balance.
The Need for a Wellness Solution
White Hat Gaming’s main challenges in implementing engagement initiatives included:
- Working remote hinders the successful implementation of engagement programs.
- Uncertain participation levels, requiring an adaptable and flexible approach.
- Avoiding clichéd engagement activities, like predictable corporate wellness talks.
- A dispersed workforce, making in-person activities difficult.
White Hat Gaming discovered YuMuuv as a potential solution while searching for a scalable, gamified approach to wellness. The platform aligned perfectly with their testing-phase approach, offering:
- A cost-effective engagement tool with customizable challenges.
- Flexibility to tailor activities beyond traditional fitness-based challenges.
- An easy-to-use platform that was intuitive for employees to adopt.
- A method to gather engagement insights while keeping participation voluntary.
How White Hat Gaming Implemented YuMuuv
The company launched its first initiative with YuMuuv during Mental Health Week but intentionally presented it as a general wellness program to ensure participants felt comfortable engaging.
Key Features of the Challenge:
- Multiple Challenge Categories: People could log activities beyond fitness, including:
- Steps and movement
- Hydration tracking
- Meditation and mindfulness
- Learning a new skill (e.g., language learning)
- Sustainable living habits
- Incentives & Prizes: People who participated and engaged actively were rewarded with various incentives.
- Flexibility: People could choose activities that best fit their lifestyle, making the program accessible and inclusive.
Engagement & Initial Feedback
White Hat Gaming received positive feedback from people, although engagement levels varied. Some key takeaways included:
- Incentives helped drive participation, but a clearer structure on rewards could improve future initiatives.
- The remote environment created engagement challenges, making it essential to find better ways to keep people motivated over time.
- The gamification aspect was well-received, as it allowed people to participate without feeling forced into traditional wellness initiatives.
Challenges & Areas for Improvement
Although YuMuuv met White Hat Gaming’s expectations, Deborah noted a few challenges that could enhance the experience:
- Verifying Activity Completion: Some wellness tasks, like meditation or hydration, were manually logged, leading to potential inaccuracies.
- Automated Verification Features: Integration with tracking mechanisms (e.g., video confirmations or linked wellness tools) could improve credibility.
- Time Constraints on Implementation: Due to the absence of limited resources, planning and execution time was limited, making quick turnaround essential.
Future Planning & Expanding Engagement Initiatives
Looking ahead, White Hat Gaming aims to:
- Continue rolling out wellness initiatives based on key dates such as Nutrition & Hydration Week and Earth Day.
- Explore new ways to encourage engagement, potentially incorporating team-based incentives to strengthen camaraderie.
- Refine data collection and participation tracking, ensuring more accurate reporting on engagement levels.
Enhance integration with wearable technology, making it easier for employees to participate seamlessly.
Conclusion
YuMuuv provided White Hat Gaming with an engaging and scalable solution that met their, time constraints, remote-friendly, and wellness-focused needs. While engagement remains an ongoing challenge, the initial experience demonstrated YuMuuv’s potential to enhance workplace culture and promote wellness in a fun, gamified way.
