The integration screen keeps loading, or I can’t sign in to my watch account

Tap Cancel, close YuMuuv fully, update it and choose your integration again. For a watch, sign in with the account your watch uses; YuMuuv can’t see or reset that password.

1. On the Integration in progress screen, tap Cancel.
2. Close YuMuuv fully by swiping it away. You don’t need to log out.
3. Update YuMuuv from the App Store or Google Play.
4. Open YuMuuv: profile circle (top right) → Your details → Change integration. Choose your integration and allow the permissions, especially Steps.

• Wrong watch password: reset it with the watch maker, for example Garmin’s Forgot password.
• Work phone blocks the sign-in, or an old account keeps coming back: sign in at app.yumuuv.com on a computer and connect under Your details → Change integration.
• Already connected to another YuMuuv account: see Garmin or Polar says it’s already connected.

Still stuck? Send support a screenshot and your phone model.