Labworks Case Study: Kickstarting Wellness Engagement at a Small Software Company

Labworks, a US software company providing Laboratory Information Management Systems (LIMS), launched YuMuuv in February 2025 to boost wellness engagement through friendly competition. Its first Active Minutes Challenge got the whole office talking, and a second challenge on calories burned taught the team valuable lessons about fairness in challenge design.

At a Glance

• Company: Labworks, LIMS software provider founded in 1986
• Team: about 25 employees in the United States
• YuMuuv customer since: February 2025, after a 30-day trial
• Program: an Active Minutes Challenge, followed by a Calorie Burn Challenge
• Result: high satisfaction, more conversation around the office and clear ideas for fairer challenge formats

Background

Labworks provides LIMS software to clients across the United States and internationally. Its history goes back to 1986; the current co-owners acquired the company around nine years ago, and it has grown steadily since. Innovation and employee engagement are core values – which led the team to explore a wellness platform.

Alisha Blackmore, who handles administration and accounting, and her colleague Bryson Barrow led the rollout. YuMuuv came recommended through a network referral, and after comparing several wellness platforms, Labworks chose it for its user-friendly interface and functionality.

First Challenge: Active Minutes

Labworks started with an Active Minutes Challenge – a fun, inclusive way to get everyone moving. There were small learning curves, especially for people using manual entry or not wearing a fitness device, but the team adapted quickly. Learn more about how active minutes are counted.

“Everyone all around was satisfied with the active minutes challenge.” – Alisha Blackmore

Second Challenge: Calories Burned

The second challenge focused on calories burned and sparked valuable discussions about fairness. Team members noticed that people with a larger body mass naturally burn more passive calories, which made the results feel unbalanced.

The YuMuuv team explained how calorie calculations work and suggested alternatives, such as an activity index based on each person's own basal metabolic rate. Labworks also asked for an option to count only active calories – feedback shared with YuMuuv's product team.

“The option for active calorie burn would be awesome … to exclude passive.” – Alisha Blackmore

Choosing the right metric matters – see YuMuuv challenge types explained.

Results

• Easy and fun: despite different devices and tracking preferences, employees found YuMuuv easy to use and enjoyable.
• Community: the in-app chat let people share photos and sparked conversations about wellness in the office.
• Great support: the team valued responsive customer service throughout.

“It definitely creates conversation around the office and I think it's been fun for people to see.” – Bryson Barrow

Next Steps

Labworks plans to try new formats, including the wellness points system, which combines steps, sleep, yoga and other activities to level the playing field for everyone, whatever device they use.

“We're super grateful that we chose to go with YuMuuv. The customer service has been amazing.” – Alisha Blackmore

Key Takeaways for Small Teams

1. Start with an inclusive metric like active minutes.
2. Think about fairness before choosing calories as a metric – personal formulas or points work better.
3. Use the chat to turn a challenge into an office conversation.
4. Try before you commit with a short trial.

Read more case studies or book a demo to get your team started.