I added steps by hand in a health app. Why don’t they count?

Steps and workouts typed into Apple Health, Health Connect or Google Fit don’t count. Only activity your phone, watch or ring recorded counts, which keeps the challenge fair.

What you can do instead:

• Carry your phone. It counts your steps on its own.
• If your watch isn’t syncing, reconnect it. An Apple Watch keeps its steps while it’s away from your phone, and they reach YuMuuv once it syncs.
• If your challenge allows manual entry, add the activity in YuMuuv with the green Record activity button under Activities. See How do I add steps or a workout by hand?
• If manual entry is off, ask your organiser whether it can be turned on for you.