The app says “Something went wrong” when I log in or sign up

Update the app, then try again on mobile data instead of company Wi-Fi. If it still fails, try app.yumuuv.com in a browser.

  1. Update YuMuuv from the App Store or Google Play. This also fixes a screen where you get a code but can’t enter it.
  2. If you already have an account, tap Login. Sign up is only for new accounts.
  3. Switch from company Wi-Fi to mobile data, or the other way round. Company networks sometimes block the app.
  4. Try logging in at app.yumuuv.com.

Still stuck? Contact support with a screenshot of the error and the email you signed up with.