How do I add or correct activity for a participant?

Go to Admin, then Import data, and upload the person’s total for each day. The upload replaces that day’s total, it doesn’t add to it.

1. Check what has synced: open the challenge, go to the Info tab, tap Export and see the Individuals (daily) sheet.
2. Tap your profile icon, choose Admin, then Import data, and download the sample file. Fill it in as an Excel or CSV file.
3. For each person and day, enter the full total: what has synced plus the extra activity.
4. Upload the file.

For example, if 6,000 steps synced and the extra activity is 2,000 steps, enter 8,000. Do this for finished days, so the watch has synced everything first.

If the same people need this often, ask support to turn on manual entry just for them. See How do I include people who can’t wear a tracker?