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Help Center

For organisers

What are you doing?

Setting up During the challenge Results Admins & access

Setting up

  • How do I set up my admin account?
  • How do I create a company challenge?
  • How do I set up teams?
  • How do I invite employees?
  • Can we use single sign-on (SSO)?
  • Our company network blocks YuMuuv. What should IT allowlist?
  • Can I upload a list of users?

During the challenge

  • How do I message all participants?
  • Can I change a challenge after it starts?
  • How do I add or correct activity for a participant?
  • How do I turn manual entry on or off?
  • How do I stop cheating or unrealistic results?
  • How do I remove someone from a challenge or from our company?
  • Can we change the challenge picture or add our logo?
  • Can we close registration or team joining after a date?

Results

  • How do I export results?
  • What do the company statistics show?
  • Can I hide individual results in a team challenge?
  • Can I download the photos from the challenge chat?

Admins & access

  • How do I add or remove an admin?
  • Can we run separate challenges for different offices or groups?
  • How do I include people who can’t wear a tracker?

Still stuck?

We reply within one working day. Say your company and challenge name; we find your admin account from your email.

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