Teams
What’s the team problem?
- Group chats Besides the chat inside each challenge, every group you belong to – your team, department or office – now has its own chat in the app. Open the Chat tab and pick the group.
- Why can’t I join or choose a team? Your organiser controls team choice. The team may be full, team selection may have ended, or only admins may assign teams.
- How do I create or register a new team? If your organiser allows it, create the team yourself in the app under Your details. If your organiser collects team names, send your team name to them.
- I’m in the wrong team. Can I change it? If your organiser allows switching, change it yourself under Your details. If not, ask your organiser or admin to move you.
- How do I see who is in my team? Open the challenge’s Leaderboard, go to the Individuals tab, tap the filter button and choose your team.
- Why didn’t my team’s score go up by all my steps? Many team challenges rank teams by the average per member, so your steps are divided by the number of people in your team. Your organiser chooses total or average when creating the challenge.